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Spiideo Play: fans and viewers
Spiideo Play: fans and viewers
Everything you need to know about watching your team's games online
12 articles in this collection
Written by
Nate Shiffman
and
Dirk Brettschneider
Introduction to Spiideo Play for fans and viewers
What is Spiideo Play? Getting started for fans and viewers
Spiideo Play introduction and how our customers use our camera systems to automatically broadcast live sporting events
Written by
Dirk Brettschneider
Updated over a week ago
Viewing your games - common questions and information
Can't sign into my account
Error logging in? Follow the steps in this article to get into your account
Written by
Nate Shiffman
Updated over a week ago
Stream won't play or is buffering
Below is an overview of the most common reasons you may be experiencing issues when viewing games
Written by
Dirk Brettschneider
Updated over a week ago
Coming back to watch more games but showing I don't have access
Once you have purchased a game or package you can always come back and use the credentials from registering to sign in again
Written by
Dirk Brettschneider
Updated over a week ago
Creating your account in order to purchase and view games
In order to view your games, you must register your Spiideo account
Written by
Dirk Brettschneider
Updated over a week ago
Scheduling and accessing your games - common questions and information
What to do when there is a scheduling issue, game is no longer available, or you cannot find your email receipt
Having trouble finding your games? It could be because of a scheduling error, removed access, or no email receipt
Written by
Dirk Brettschneider
Updated over a week ago
Purchasing - common questions and information
Why did my payment not go through?
Declined transactions and failed payments
Written by
Dirk Brettschneider
Updated over a week ago
What to do if I purchased the wrong game or package (i.e. tournament or season pass)
Steps to follow if you purchased the wrong game or package
Written by
Dirk Brettschneider
Updated over a week ago
Purchased my Game or Game Package (i.e. season pass) but still showing I need to pay
Below are the steps to ensure you are logged in and have access to view your games
Written by
Nate Shiffman
Updated over a week ago
Where to find my Order ID?
This article explains getting the receipt email that confirms you have successfully purchased your Game or Game Package (i.e. season pass)
Written by
Dirk Brettschneider
Updated over a week ago
How do I request a refund?
This articles provides the basic information on what you can do to request a refund of the purchase you have made
Written by
Dirk Brettschneider
Updated over a week ago
FAQs
FAQ for Spiideo Play fans and viewers
These are most frequent asked questions related to issues that might come up while watching a game live
Written by
Dirk Brettschneider
Updated over a week ago