Spiideo

Declined transactions and failed payments

Why did my payment not go through?

Steps to follow if you purchased the wrong game or package

Below are the steps to ensure you are logged in and have access to view your games

This article explains getting the receipt email that confirms you have successfully purchased your Game or Game Package (i.e. season pass)

This articles provides the basic information on what you can do to request a refund of the purchase you have made

Find answers and get help from Intercom Support and Community Experts

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