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Fans and Viewers
Fans and Viewers

Everything you need to know about watching your team's games online

Dirk Brettschneider avatarNate Shiffman avatar
By Dirk and 1 other2 authors12 articles

Introduction to Spiideo Play for fans and viewers


What is Spiideo Play? Getting started for fans and viewers

Viewing your games - common questions and information


Can't sign into my account
Stream won't play or is buffering
Coming back to watch more games but showing I don't have access
Creating your account in order to purchase and view games

Scheduling and accessing your games - common questions and information


What to do when there is a scheduling issue, game is no longer available, or you cannot find your email receipt

Purchasing - common questions and information


Why did my payment not go through?
What to do if I purchased the wrong game or package (i.e. tournament or season pass)
Purchased my Game or Game Package (i.e. season pass) but still showing I need to pay
Where to find my Order ID?
How do I request a refund?

FAQs


FAQ for Spiideo Play fans and viewers
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