Skip to main content

Connect your Portable SmartCam via Ethernet

Connect your Portable SmartCam via wired ethernet to a network

Updated over 2 weeks ago

Good to know:

  • All connections from the camera are outbound (to the internet) and the below protocols and ports needs to be enabled in the firewall:

    • https (video upload)

    • NTP (time synchronization: time.google.com)

    • TCP ports 7752- 7760, 17891 (camera management)

  • Make sure you plug the ethernet cable from your router into the 'Network' port on the side of the box


Connection process:

Step 1: Plug an ethernet cable from your router to the box

Plug an ethernet cable from your external router into the 'Network' port on the side of the box


Your camera should now automatically connect to your local network. You can check the connection status in the Portable SmartCam menu, seen above


Step 2: Run a speed test

Press 'New +'


Make sure you have selected the Portable SmartCam scene, then press 'Speed Test'


Press 'Start' to begin the speed test. You will get a rating of:

  • Good - Network strength is good for live upload

  • Suboptimal - You may encounter delays in upload and live playback

  • Bad - Will encounter delays in upload and live playback


Have further questions or getting stuck in the connection process? Take a look at the Portable SmartCam help section for specific troubleshooting steps!

Did this answer your question?