All Collections
Portable SmartCam
Connect your Portable SmartCam
Connect your Portable SmartCam via Mobile Hotspot
Connect your Portable SmartCam via Mobile Hotspot

How to connect your Portable SmartCam using a mobile device as a hotspot

Updated over a week ago

Good to know:

  • You cannot operate the Spiideo app on the same device that is creating the hotspot. You must use a separate device to operate our app

  • If you are using an iPhone to hotspot, please turn on 'Maximise Compatibility' in your hotspot settings

  • Make sure your hotspot device stays near the router at all times

Connection process:

Step 1: Open Portable SmartCam Setup menu and connect

Open the 'hamburger menu' in the top left and choose 'Portable SmartCam Setup

Choose the Portable SmartCam you are connecting from the list

Accept/give permission to any first-time-use requests that appear and then press 'OK'

Join your iOS device to the local network of the router by pressing 'Join'

Click on the 'Internet Settings' menu to open the cameras network preferences

You can now:

  • Select the Hotspot you wish to connect to

  • Enter any relevant password

  • The router will then configure and connect to this Hotspot network

You are now connected to your Hotspot network and ready to calibrate

Step 2: Run a speed test

Press 'New +'

Make sure you have selected the Portable SmartCam scene, then press 'Speed Test'

Press 'Start' to begin the speed test. You will get a rating of:

  • Good - Network strength is good for live upload

  • Suboptimal - You may encounter delays in upload and live playback

  • Bad - Will encounter delays in upload and live playback

Have further questions or getting stuck in the connection process? Take a look at the Portable SmartCam help section for specific troubleshooting steps!

Did this answer your question?