Downloading your recordings locally is possible across all four Spiideo Perform tiers. We have two main download types with customizability available on the 'Custom Download' type. There are two types of downloads, one of them is the custom download.
A custom download is a standalone mp4 (H264) file allowing you to customize the focus area and time period of your download. Your options for customizations are:
Fixed View (AutoFollow not active)
AutoFollow Standard, Wide or All Players
Custom Area (Drag to select area for AutoFollow to focus on)
Camera Selection (For multi-angle scenes)
Time Range Selection
Custom Downloads are deleted 7 days after they've been created but you can always generate a new one.
💡 Please note: Custom Downloads are only available for Pro Plus subscriptions.
Create a Custom Download
A custom download can be created by both Admins and Users.
To create a custom download:
Head to the 'Recordings' tab.
Click the recording you would like to download.
Click 'Downloads'.
Click '+ New download'.
Click 'New download'.
To continue:
Enter a name for the download.
Select the camera view you wish to download. Your options here are:
Fixed - A still view without AutoFollow. Choose the view by manipulating the camera in the video player on the right side
Panorama - A still view of the entire field
Standard - Uses Standard AutoFollow
Wide - Uses Wide AutoFollow
All Players - Uses All Players AutoFollow
Custom Area - Draw an area on field that you wish AutoFollow to track
If you have multiple cameras on your scene, click to chose which angle you'd like to download.
Select the time range for the download.
If you choose 'Custom' use the click-and-drag controls on the blue slider to adjust the start and end times.
If you choose 'End of Recording' use the click-and-drag controls on the blue slider to adjust only the start time.
Once you are happy with the download settings, click 'Create'.
Once created, the download will process and be available here after approximately 20 minutes. Once fully processed, simply click on the link to download
Tips for using Custom Downloads
Custom downloads are most often used to capture specific portions of a match/training from select camera views.
Some common use-cases:
1st Half/2nd Half specific downloads
Full field view with Fixed view
All Players view for a full team perspective with AutoFollow
Warm-up / passing drills / shooting drills
Possession drills
Player specific training/match such as the goalkeeper
Small sided or small group play on a portion of the field - especially when there are unrelated players on the field
Custom area is a very unique feature of Custom Downloads. Below, you'll see an example of how a download using a custom area could look.
Troubleshooting Download Issues
Download Percentage isn't Moving
If the processing of your download has been stuck on a certain number for more than an hour, please reach out to support.




