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Create a Custom Download

Learn how to create a custom download for your recordings in Spiideo Perform

Updated over a week ago

Downloading your recordings locally is possible across all four Spiideo Perform tiers. We have two main download types with customizability available on the 'Custom Download' type. There are two types of downloads, one of them is the custom download.

A custom download is a standalone mp4 (H264) file allowing you to customize the focus area and time period of your download. Your options for customizations are:

  • Fixed View (AutoFollow not active)

  • AutoFollow Standard, Wide or All Players

  • Custom Area (Drag to select area for AutoFollow to focus on)

  • Camera Selection (For multi-angle scenes)

  • Time Range Selection

Custom Downloads are deleted 7 days after they've been created but you can always generate a new one.

💡 Please note: Custom Downloads are only available for Pro Plus subscriptions.


Create a Custom Download

A custom download can be created by both Admins and Users.

To create a custom download:

  1. Head to the 'Recordings' tab.

  2. Click the recording you would like to download.

  3. Click 'Downloads'.

  4. Click '+ New download'.

  5. Click 'New download'.


To continue:

  1. Enter a name for the download.

  2. Select the camera view you wish to download. Your options here are:

    1. Fixed - A still view without AutoFollow. Choose the view by manipulating the camera in the video player on the right side

    2. Panorama - A still view of the entire field

    3. Standard - Uses Standard AutoFollow

    4. Wide - Uses Wide AutoFollow

    5. All Players - Uses All Players AutoFollow

    6. Custom Area - Draw an area on field that you wish AutoFollow to track

  3. If you have multiple cameras on your scene, click to chose which angle you'd like to download.

  4. Select the time range for the download.

    • If you choose 'Custom' use the click-and-drag controls on the blue slider to adjust the start and end times.

    • If you choose 'End of Recording' use the click-and-drag controls on the blue slider to adjust only the start time.

  5. Once you are happy with the download settings, click 'Create'.


Once created, the download will process and be available here after approximately 20 minutes. Once fully processed, simply click on the link to download


Tips for using Custom Downloads

Custom downloads are most often used to capture specific portions of a match/training from select camera views.

Some common use-cases:

  • 1st Half/2nd Half specific downloads

  • Full field view with Fixed view

  • All Players view for a full team perspective with AutoFollow

  • Warm-up / passing drills / shooting drills

  • Possession drills

  • Player specific training/match such as the goalkeeper

  • Small sided or small group play on a portion of the field - especially when there are unrelated players on the field

Custom area is a very unique feature of Custom Downloads. Below, you'll see an example of how a download using a custom area could look.


Troubleshooting Download Issues

Download Percentage isn't Moving

If the processing of your download has been stuck on a certain number for more than an hour, please reach out to support.

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