Pre-Gameday Checklist
Equipment Check
Ensuring that your hardware and software meet our requirements lays the foundation for a smooth and reliable game day operation. Confirming this in advance helps prevent connection issues, capture interruptions, and unnecessary stress on game day.
Click here to learn about the requirements.
Game Day Checklist
Below, you’ll find the recommended steps to complete on game day to ensure smooth recording and operations.
Step 1: Scene Check
💡 Please note: If you are a part of the leagues AHL, ECHL, or OHL you can skip this step.
Verify that the Spiideo Cameras are Online
To verify that the cameras are online:
Log in to Replay PRO.
Click 'Scenes' in the left-hand side menu.
Click on the Scene and scroll down.
If the camera is online, you are all set.
If the camera is offline, you'll need to troubleshoot in order to find the root cause. Most often, the camera goes offline due to a loss of power or network. Please try the suggested troubleshooting steps for an offline camera and ensure that the power requirements for your camera model are met.
Camera Upload Speed Test
Once you've confirmed that the cameras are online, run a speed test to ensure that your cameras have adequate upload speed.
💡 Ensure that your cameras are on a dedicated network connection to minimize the interference from phones, laptops, or other traffic on the venue network.
To speed test your cameras:
On the same page as you checked if the cameras were online, click 'Scene Speed Test'.
Click 'Start'. Your test results will show the average speed for your entire scene (all cameras) as well as a status of 'Good', 'Sub-optimal', or 'Bad'.
Click 'Done'.
Verify your External Camera Setup
You can use a maximum of four external cameras in addition to the Spiideo cameras on your scene. If you are using external cameras in your Replay PRO setup, there are a few requirements that need to be met:
Confirm that the encoder requirements are met.
Confirm that you have added the external camera/s to the Spiideo scene.
Confirm that the external camera upload connection is sufficient for 1080p at ~60fps. You can run a Speed Test at the Encoder/Camera Location with a
tool like Speedtest.net. Ensure it's run on the same network/subnet as the encoder used for the external camera/s.
Step 2: Set up your Replay PRO Workstation
Equipment check
⚠️ Please note: Anything used outside of Spiideo requirements is at your own risk and is not recommended.
Making sure that our hardware requirements and recommendations are met is ideally done before game day but it's always good to double-check. Click here to read about the requirements and recommendations.
Connect your device to your network using an Ethernet cable to ensure a stable internet connection. Validate that the network speeds are at least:
Download bandwidth per device: 10Mbit/s per angle that you are broadcasting.
A broadcast from one camera angle would require at least 10Mbit/s.
A broadcast with three camera angles would require at least 30Mbit/s
A broadcast with five camera angles would require at least 50Mbit/s
Upload bandwidth per device: 10 Mbit/s
Connect your device to a power source to ensure that your device does not run out of battery.
If you are using an external monitor, mouse, or keyboard, ensure that these are charged and connected to your device.
Step 3: Pre-Game Test Recording
To ensure all features are working as intended, we recommend running a test recording about three hours before kick-off, puck drop, tip-off, or any other game start. A short test recording of around 10-15 minutes should be enough.
💡 We recommend doing this around three hours before game time.
Start the Test Recording
Begin by starting a recording.
To start a recording:
On the 'Recordings' tab, click '+ New'.
Enter a recording title.
Click the dropdown menu option under 'Scene' and select the scene you want to record from. If you have access to a larger number of scenes, you can use the search bar to more quickly locate your scene.
Select the sport that you'll be recording.
To continue:
Click ‘Instant Download Settings’ and choose whether you want the predefined download to start automatically.*
Choose how you'd like to store your recording.
Select to what group/s, if any, that you'd like to share the recording with.*
Select to what user/s, if any, that you'd like to share the recording with.*
Click 'Privacy Settings' and choose whether people you’ve shared the recording with can tag it.*
Click 'Start recording'.
* Not required
Test the Spiideo Replay PRO Features
Once you've started your recording, we recommend that you test out the different Replay PRO features.
Video Player Controls
Start off by testing out the video player controls.
Click '1x' to change the playback speed.
Click the button with the backward arrow and ‘2’, '5' or '10' to rewind 2, 5 or 10 seconds.
Click '◀I' to rewind frame by frame.
Click '►' to play. Click 'II' to pause.
Click 'I►' to advance frame by frame.
Click the button with the forward arrow and ‘2’, '5' or '10' to rewind 2, 5 or 10 seconds.
Click the speaker button to control the sound.
Click and drag the scrubber to rewind / advance.
Scene Check
Verify that all camera names correspond to the correct angle, that the streaming quality looks good to go, and that there are no signs of frame-drops. Try viewing more than one camera angle at once as well as switching angles.
Click the number of the corresponding angle to change the view.
Click 'Split screen' to divide the screen into two sections with two adjustable angles.
Click 'Left focus' to increase the size of the left view and decrease the size of the right side.
Click 'Swap' to swap the two angles around.
Click 'Picture-in-picture' to add a third angle as an overlay in the video player.
Use your device's mouse to tilt, pan, and zoom.
Click the three-lined settings icon to adjust:
Camera angle.
Aspect ration
Size
Position
Creating a Replay and Point of Interest (POI)
Try creating and reviewing a Replay.
To create a replay:
Click 'Replay'.
Choose a category.*
Add a note to add detail to the replay.*
* Not required
Create a loop within the replay if you'd like to loop a shorter duration of the replay.
To create a loop:
Click 'Loop'.
Click and drag the left and right end lines of the loop to adjust the start and end time.
Click '►' to play the loop.
Create a point of interest for instances that you may want to review but not necessarily replay.
To create a point of interest:
Click 'POI'.
Click on the star icon in the scrubber to view the point of interest.
Choose a category.*
Add a note to add detail to the point of interest.*
* Not required
Check your event log list and ensure that all tags are there. The events can be sorted into 'All', 'Replays', or 'POIs'.
Open the event log list by clicking the list icon located in the bottom right.
Step 4: Schedule the Gameday Recording
Once you've confirmed that everything is working as expected, you can go ahead and schedule the actual game recording. We recommend scheduling the recording to start 30 minutes before official game time.
To schedule a recording:
Click 'Leagues' in the left side menu.
Click 'Calendar'.
Click 'Schedule a new recording'.
Enter a title.
Select the scene you want to record from. If you have access to a larger number of scenes, you can use the search bar to more quickly locate your scene.
Select the sport that you'll be recording.
To continue:
Select the date and time that you want to record. Here you can choose:
The year.
The month.
The date.
The start and end time. This can be entered either by using the preset start times or by typing one in manually.
Select the league that you want to schedule the recording into.
Toggle 'Keep local copy' if you want a copy of the recording in your club or organization's account.
Click 'Schedule recording'.
In-Game Operations
Pre-Game Monitoring
As mentioned previously, we recommend scheduling the recording to start 30 minutes prior to the official game start. Once the recording starts you can let it process for a few minutes before running a few last checks:
Run a visual inspection of the camera image quality.
Confirm that the video feed is being received.
Confirm that the angles are in sync.
In-Game Monitoring
Once the game begins, it is time to get down to business and start using the Replay PRO features for any moment that needs to be reviewed. Instructions on using these features can be found here.
During the recording, we recommend that you regularly keep an eye on the camera image, camera, and network status to ensure a smooth recording.
Post-Game Procedure
Once the game that you are recording has come to an end, you can either let the recording end automatically on the scheduled end time or stop it by clicking 'Stop Recording'. Once you've stopped the recording, you can play it back and verify that all of the footage has been uploaded to the Spiideo Replay PRO platform.
To stop a recording manually, click 'Stop recording' followed by 'Stop recording'.
Communication with Spiideo Support
For general Spiideo support, use the live chat function available in the bottom right corner when logged into Spiideo Replay PRO.
Troubleshooting
No Camera Feed
A loss of camera feed is usually caused by one of the following reasons.
Offline Camera/s:
If your cameras are offline, please click here and follow the suggested steps.
Power issue on site:
Confirm that the switch is supplying power to the camera.
Verify that the cables between the switch and the cameras are not broken or unplugged.
Verify that your cameras are receiving a sufficient amount of power. More information on that can be found here.
Network instability:
Ensure that your device is connected to the network via an Ethernet cable.
Run a network test via https://www.speedtest.net/ and confirm that your device has sufficient upload as well as download speeds. Download speed per device should be at least 10Mbit/s per angle that you are broadcasting.
Dropped Frames
Dropped frames are usually caused by one of the following reasons.
Network congestion:
Reduce the traffic on the network. Ideally, the cameras should be on a dedicated network.
Run a speed test on the scene to ensure that the speeds are at least 15 Mbps per camera.
Low bandwidth:
Ensure that the bandwidth being provided to the cameras from the network is fast enough.
Browser issue:
Refresh your browser.
Ensure that you are using the latest version of Chrome.
Playback Issues on your Device
Playback issues on your device are usually caused by one of the following reasons.
Browser issue:
Refresh your browser.
Ensure that you are using the latest version of Chrome.
Insufficient download speeds:
Ensure that your device is connected to the network via an Ethernet cable.
Run a network test via https://www.speedtest.net/ and confirm that your device has sufficient upload as well as download speeds.