Upload Progress Meter is Stuck

Steps to take if the upload progress meter for your Portable SmartCam recording does not move

Updated over a week ago

If your recording has finished and your upload progress is stuck, you should:

  • Check that your Portable SmartCam is online and connected to a network

  • Check the camera is properly plugged into the box and the cable isn't damaged

  • Close your Spiideo iOS and and reopen

If the above does not solve your issue, please reach out to support!

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