Camera system notifications are a great way to get notified of any issues immediately to ensure your arenas are always online and ready for upcoming broadcasts.

In this article, we will cover the different types of notifications and when they are triggered.

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Internal or external people are notified if any scene (i.e. venue) within the account encounters some sort of issue (cameras losing network/power).

Note: All administrators of the account will have this feature enabled. See steps below for how to enable and disable notifications.

Step 1: Go to your notifications settings in the Scenes tab and click 'Add notification recipient'

Step 2: Add a notification recipient

There are two types of recipients:

Internal recipients are users that are already in your account - i.e. system administrators, etc.

An external user could be a local installer that needs to receive notifications when camera systems or specific camera systems go offline, but are not users in your account.

💡 TIP: Add your companies' support email so you receive these alerts directly into your ticketing system.

Step 3: Enable via toggle for that email to start receiving notifications

This type of notifications enables:

Step 1: Navigate to the Scenes tab and then the intended scene

Step 2: Click on the notifications settings for scene and 'Add notification recipient'

Step 3: Enable notifications via toggle for added user

Today we send notifications for two occasions:

Scene Online/Offline

Scheduled Recording

⚠️WARNING: If you disable your alerts, you and others will not be notified if cameras go offline before important games.