Any field/court/rink that you want to broadcast from with a Spiideo camera system is called an Arena. Account members who are either Admins or Schedulers will be able to schedule new broadcasts.
You can view and manage your Arenas via the 'CloudControl' tab.
Arenas with on-going installations
Arenas with offline cameras
Search bar
If an Arena is enabled for Cloudlink
Camera connection status
Type of scoreboard for arena
Total connections lost within the last 30 days
If a recording is ongoing
If an Arena Goes Offline During a Recording
If cameras are OFFLINE before the broadcast starts:
The game will not be recorded.
Viewers will not be able to watch any of the game and no footage can be salvaged.
It is best to notify your viewers via social channels or email that the venue is experiencing connectivity issues and the game will not be live streamed.
If cameras are ONLINE during the start of the broadcast, then lose network connection during the game:
Viewers will experience buffering/freezing of the video once the cameras have lost connection.
Once the cameras come back online, viewers should be able to watch the rest of the game without interruptions
If cameras are ONLINE during the start of the broadcast, then lose network connection and do not come back online until after the game:
Viewers will not be able to watch any of the broadcast past the point where the cameras lost connection.
When the cameras come back online, the rest of the video will upload and still be viewable after the game is over.
If cameras are ONLINE during the start of the broadcast, then lose power during the broadcast:
All footage until the power loss will be uploaded once cameras regain power
No further footage will be captured after the power loss
Need help with something else? Contact support via the chat in the bottom right!