Below is a step-by-step process to receive a CloudLink feed with Fixed View to your external program via RTSP
Step 1: Check your Scene is Ready for CloudLink RTSP
Navigate to your scenes tab in Spiideo Perform
The highlighted column 'CloudLink Ready' will reflect a green tick if your scene is available for CloudLink RTSP
If you do not see this, you should reach out to Spiideo Support
Step 2: Start a Recording in Spiideo Perform
Open the Spiideo Perform web app and start a recording on your scene
If you are unfamiliar with any step to start a recording, you can watch a video here for a refresher
Step 3: Access the RTSP Link
You can now click 'Live Tagging' on your live recording
Click the 'i' in the top right and then 'CloudLink'
Step 4: Configure your Fixed View
Click 'Configure view' to configure your fixed camera view
Click and drag the camera in the video window to aim, scroll to zoom the camera
Once happy with your Fixed view, click 'Done'
Step 5: Retrieve and Use the RTSP Link
Once generated, you can copy the RTSP link from the highlighted box
If you wish to adjust the Fixed view you set, do so by returning to 'Configure view'
Reconfiguring the Fixed view on your recording will not generate a new RTSP link. You will see the camera move to the reconfigured view in your external program
With the copied RTSP link, you can now add this into your external program.
Has your question not been answered from the above information? Please reach out to Support via the chat in the bottom right corner.