Power, network, and firewall requirements must be met for Spiideo cameras to function properly. To ensure seamless recording and broadcasting, it is strongly recommended to follow the camera setup guidelines outlined in this article.
Before you mount the cameras permanently, connect the cameras to a switch/router with PoE (Power over Ethernet) in your office for a Dry Run and make any necessary configurations to the firewall to ensure that the cameras can connect to the internet.
An example of a camera setup on a soccer field using an S-line for the main virtual panorama and two D-lines as goal cameras.
An example of a camera setup on a handball field using an A-line for the main virtual panorama and two D-lines as goal cameras.
Power Requirements
The Spiideo cameras require one ethernet connection per camera. The ethernet connection/s are used to provide power as well as network to each camera. There are two options for providing power and network to the camera using Power over Ethernet (PoE) technology:
Using a switch with built in PoE/PoE + support. This option is suitable if the cable/s from the switch to the camera are shorter than 90 meters.
Using a switch as well as a PoE/PoE+ midspan between the camera and the switch. This option is suitable if the cable/s are longer than 90 meters.
Switch Requirements
Apart from the switch being connected to the internet the switch also needs to meet the following criteria:
S-Line camera systems require PoE (15 watts per port) IEEE 802.3af
X-Line models require PoE+ (30 watts per port to each camera) IEEE 802.3at
D-Line models require PoE+ (30watt) IEEE 802.3at
A-Line models require PoE+ (30watt) IEEE 802.3at
S-Line Point Zoom requires PoE+ (30watt) IEEE 802.3at
Z-Line requires PoE+ (30watt) IEEE 802.3at
V-Line requires PoE+ (30watt) IEEE 802.3at
Micro X1 Point / Fisheye requires PoE+ (30watt) IEEE802.3at
Cable Recommendations
We recommend that you use Shielded Twisted Pair (STP) Cat 6 cables for installation. If you are installing in a lightning prone area, please use shielded Cat 6 Ethernet cables that are properly grounded and install other power surge protection, i.e. Axis T8061 https://www.axis.com/en-us/products/axis-t8061-ethernet-surge-protector.
In case you need to use longer ethernet cables than 90 meters you should use a MidSpan, we suggest using AXIS Midspan together with a PoE extender.
Network and Firewall Requirements
The upload speed needed is approximate 10-15 Mbps per camera. So a scene with an S- or X-line Wide will need 20-30 Mbps. A-lines, D-lines, Mbps upload speed to get a “live” experience.
Network Requirements
In order to get a good experience, you will need sufficient upload speeds from your network. If you have good internet connection and a firewall that will let through the traffic as described above, the cameras will report back to our backend when you plug in the Ethernet cable from the PoE/POE+ switch to the cameras.
The cameras should be put on a private network with an internet connection protected by a firewall. The cameras do not need to be on the same network if that simplifies the installation, but it is highly recommended as it will help in the future in case there is a need to troubleshoot.
The cameras are preset to utilize DHCP so the network needs to support this.
Firewall Requirements
All connections from the camera are outbound (to the internet) and the below protocols and ports needs to be enabled in the firewall:
https (video upload)
NTP (time synchronization: time.google.com)
TCP ports 7752- 7760, 17891 (camera management)
Do you require further assistance or clarification? Please reach out to our support team.