This article explains the basics of how you can administer the recording access to your scenes and monitor the status of all camera systems on the web app.

  1. Give recording access to new members + start a new recording

  2. Monitor camera system status

  3. Notification settings

But first, what is a scene?

ℹ️ Any field/court/rink that you want to record on with a Spiideo camera system is called a Scene. Account members with recording access to a scene will be able to start new recordings.

The scene tab in general also allows you to:

  • Manage recording access

  • Open camera Live View of the scene

  • See the connection status (online/offline)

  • Find the number of outages last 30 days

  • See whether a recording is currently LIVE/ongoing

1. Give recording access to new members

➡️ Open the scenes tab on the web app in order to give recording access to yourself and/or other account members.

The list also contains a link to the RECORDING ACCESS tool. Click on the 🔒 lock icon of a scene.

As a next step, add a new member to the list of people with recording access.

  • copy-paste the full email address the member used to sign up

  • + the person after showing up below the search bar

Note: Giving recording access only gives them access to that particular scene. If there are other scenes they need to be able to record on, then you can follow the same steps for other scenes!

Now you are able to start recordings on your scene:

Once you provide access to the user to record, just refresh the page, go to the recordings tab on the web app and you will see a "Start a new recording" button!

TIP: You will also see the ( + ) new record button on the iOS app when you login and can also use the calendar feature to schedule recordings automatically on

Link: Find more information on how to start a new recording here.

💁 When starting a recording, you can share it with a Group so other users have access to this recording on their account. Read more about Working with groups.

2. Monitor camera system status

In order to check the quality of your camera system, the scenes tab provides a quick solution to investigate the current status before you start a recording. Open a live view of the camera system by simply clicking on the scene name.

This will open a new window playing the last recording. ➡️ Select Live View (on the top) and Start Live View.

3. Notification settings

Notifications on account level

By adding an email address to this list and enabling the switch, automated email notifications will be sent for ALL scenes when they go offline.

Email notifications will be sent when:

  • 1 or more cameras have gone offline at the arena

  • all cameras have come back online

  • For scheduled recordings (Perform & Play)

  • 6h before the recording starts if the camera is still offline

  • 3h before the recording starts if the camera is still offline

  • 1h before the recording starts if the camera is still offline

  • 30m before the recording starts if the camera is still offline

  • 10m before the recording starts if the camera is still offline

Note: Account administrators can manage users that should receive notifications by adding or removing their email addresses or enabling/disabling the alerts to be sent.

💁 Do you have further questions about your scenes? Contact our support team!

Camera offline? Check out this article:

Camera offline troubleshooting (how to get cameras back online)

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