Whatever question/problem you might have, your best first option is browsing the rest of our Help Center. If you can't find what you're looking for here, then you should reach out to Support!
Some common topics that customers reach out about are:
Scene recalibration request
Blurry cameras
Scene sound and color manipulation
Login/Signup issues
Questions about using our tools
If you don't see your topic above, feel free to reach out anyway! Here's how:
Contact in Spiideo Perform
Contact in Spiideo Perform
You can open your messages via the widget in the bottom right. Find old conversations with support here and click on 'Send us a message' to start a new conversation
You will then be put in contact with a special bot created by us. Don't worry! This bot is designed to help us gather the important information about your question/problem so that we may help you as efficiently as possible.
You'll be speaking to a person very shortly!
Contact in Spiideo Play
Contact in Spiideo Play
You can open your messages via the widget in the bottom right. Find old conversations with support here and click on 'Send us a message' to start a new conversation
You will then be put in contact with a special bot created by us. Don't worry! This bot is designed to help us gather the important information about your question/problem so that we may help you as efficiently as possible.
You'll be speaking to a person very shortly!
Contact via iOS App
Contact via iOS App
Open the hamburger menu in the top left and then choose 'Contact support'
Once you've opened the 'Contact support' menu. You can initiate a conversation by pressing 'Send us a message'
You will then be put in contact with a special bot created by us. Don't worry! This bot is designed to help us gather the important information about your question/problem so that we may help you as efficiently as possible.
You'll be speaking to a person very shortly!
Support is available most hours of the day to help with all your Spiideo needs! We look forward to hearing from you