Declined transactions and failed payments
Payments can fail for a variety of reasons and it’s frustrating when this happens. There are a number of reasons why a card could be declined. Many payments fail for good reason and do so to minimize the possibility of a fraudulent payment.
The five most frequent reasons
The following things helped other users to overcome similar situations when transactions got declined or payments failed.
Double checking that the CVC is correct
Checking whether card is opened for online and international payments
Trying another card
Try a different web browser - older web browsers that are not secure enough for making international payments may require to update the browser before purchase can be completed
Last resort - you can call your credit card company and ask for support
Share information with us
If all else fails, please contact us via playsupport@spiideo.com and let us know that you've tried all of these things and still are experiencing issues.