Software and Hardware Requirements
This section goes into detail on the different requirements for a successful Spiideo Replay operation.
Replay Workstation
User Device Requirements
These hardware options offer the best performance and experience with Replay. Requirements vary depending on your specific Replay workflow:
Macs: Recommended for all workflows. They are the preferred choice for complex setups or when a dedicated technician or operator is managing the system.
iPads: Recommended for simple workflows, typically used by an in-game referee.
Hardware requirements are categorized based on device capability:
New Devices: Suitable for workflows requiring standard latency.
Monitor Mode Devices: Recommended for load-intensive workflows specifically utilizing the Monitor Mode feature.
Legacy Devices: These are unoptimized for the current version of Replay and should only be used if already owned.
New Device Specifications
For users purchasing new hardware for standard latency workflows.
Macs
Models: MacBook Pro or Mac mini.
Processor: Apple Silicon M4 / M5 (10-core CPU, 10-core GPU) or better.
Memory: 16 GB unified memory or more.
iPad
Model: iPad Pro.
Processor: Apple Silicon M5.
Display: 13-inch screen size.
Accessories: A connection dock (for power and network).
Monitor Mode Specifications
These requirements apply only to customers with exclusive access to the Monitor Mode function.
Macs
Models: MacBook Pro or Mac mini.
Processor: Apple Silicon M4 Pro (12-core CPU, 16-core GPU) or better.
Memory: 24 GB unified memory or more.
Legacy Device Specifications
These requirements apply only to devices already owned. If you are purchasing a new device, click here.
Macs
Models: MacBook Pro or Mac mini.
Processor: Apple Silicon M2 Pro, M3 Pro, or M4 chip (or better).
Memory: 16 GB unified memory or more.
iPad
Model: iPad Pro.
Processor: Apple Silicon M4.
Display: 13-inch screen size.
Accessories: A connection dock (for power and network).
Network Requirements
Regardless of your workstation device, a wired Ethernet connection is required.
If you are using a MacBook Pro, you need a USB-C to Ethernet adapter.
If you are using an iPad Pro, you need a USB-C connection dock.
The connection also needs to meet the minimum network speeds:
Download bandwidth per device: 25 Mbit/s
Upload bandwidth per device: 10 Mbit/s
Software Requirements
The latest version of Google Chrome
The latest version of your device's operating system.
Optional Accessories
The following are not a requirement but can be a good complement to your setup.
External monitor for improved visibility
Spiideo cannot guarantee that all external monitors are compatible with your device. It is the customer’s responsibility to verify exact compatibility.
120 Hz refresh rate
Minimum 1920x1080 resolution
External mouse
External keyboard
Encoder and External Source Requirements
External Ingestion in Spiideo allows you to bring third-party camera feeds directly into the Spiideo platform via the SRT protocol. You can use this feature to supplement existing Spiideo cameras for a multi-angle view or run it as a standalone solution to manage ingestion entirely from your own hardware.
One Spiideo scene can support up to four ingested sources. Your subscription tiers determine how many sources you can add to the scene.
To externally ingest footage, you simply need a compatible stream encoder to bridge your camera signal to the Spiideo Cloud.
What is a Stream Encoder?
A stream encoder takes a 3G-SDI output signal from a manual camera, encodes it, and sends it out over the internet using SRT.
You can choose between a Spiideo Encoder or a third-party one. Whilst we support both, we strongly suggest using the Spiideo encoder, especially in Spiideo Replay.
There are a few benefits to using a Spiideo encoder:
Plug & Play: Pre-configured for your account—simply connect power, ethernet, and SDI to get started.
Low Risk: We use verified hardware (SDI Level A) that is monitored and managed remotely by our team.
Streamlined Support: We provide a single point of contact, troubleshooting the entire stream from your venue to the cloud.
Please note: You need one encoder per external source.
Spiideo Stream Encoder Requirements
Network
Required upload bandwidth is 15Mbps per encoder.
Supported 3G-SDI Input Signal
The intended SDI signal that will be fed into the Spiideo stream encoder must be supported.
The Spiideo stream encoder is compatible with 3G-SDI inputs according to the SMPTE 424M standard. Please note that while this standard includes several mapping modes, the encoder exclusively supports Level A (Single Link). Level B (Dual Link or Dual Stream) signals will not be recognized.
Video
The encoder accepts a wide range of high-definition resolutions and frame rates. Please ensure your external source is configured to one of the following standard formats:
Progressive (1080p): 60, 59.94, 50, 30, 29.97, 25, 24, 23.98 fps
Progressive (720p): 60, 59.94, 50 fps
Interlaced (1080i): 60, 59.94, 50 fps
Please note: The Spiideo encoder requires a standard progressive or interlaced signal. Progressive Segmented Frame (PsF) signals are not supported and will not be recognized by the system.
Audio
The encoder supports high-fidelity embedded audio via the SDI signal. Please ensure your source matches the following parameters:
Channels: 2 Channels (Level A support)
Format: 24-bit L-PCM
Sample Rate: 48 kHz
Operational & Environmental Requirements
To ensure long-term reliability and performance, the Spiideo encoder must be installed in a controlled environment protected from direct exposure to rain, snow, or extreme dust.
Operating Temperature: 0°C to +40°C
Survival Temperature: -40°C to +80°C (Non-operational)
Relative Humidity: Up to 85% RH, non-condensing
Third Party Stream Encoder
Whilst we support the usage of a third-party encoder, we strongly suggest using the Spiideo encoder, especially in Spiideo Replay.
If you are using a third-part encoder, the requirements are as follows.
Encoder settings video | Requirements |
Resolution | ≤3840x2160 (4K) |
Aspect ratio | 16:9 |
Frame rate | 12≤FPS≤240, any integer/decimal number in this range is supported. Over 60 is not common on streaming encoders. |
Scan | Progressive recommended, interlaced supported. |
Codec | H.264 / H.265 |
Video bitrate | < 50 Mbps |
Encoding mode video | Variable bitrate (VBR) |
Keyframe interval (GOP length) | Recommended <5s. Supports up to 11s. |
Supported frame types* | I and P |
* B-frames are not supported.
Encoder settings audio | Requirements |
Codec | ACC-LC |
Audio sample rate | 48 kHz |
Audio bit rate | ≤256 kbit/s for stereo or mono |
Stream settings | Requirements |
Stream protocol | SRT |
SRT Call mode | Caller (Spiideo is the listener) |
SRT address | Available via Spiideo UI |
SRT destination port | Available via Spiideo UI |
SRT stream ID | Available via Spiideo UI |
General Latency | Requirements |
From lens to Spiideo | ≤ 1s |
Hardware and System Configuration
This section goes into detail on how to set up your hardware for a successful Spiideo Replay PRO operation.
Configure and Set Up Your Stream Encoders
Set Up Your Spiideo Encoder
Follow these steps to physically install and connect your encoder/s for external source integration.
On the Spiideo Encoder, you'll be using:
Ethernet Port: Used for connecting the device to a network (LAN) for data transmission or internet access.
3G-SDI Input: A professional-grade video interface used to plug in cameras or other video sources via a coaxial cable.
DC 12V Port: This is where you connect the power adapter to provide electricity to the encoder.
Step 1: Planning Your Location
Identify a central location to house your encoder/s. The ideal spot is determined by your broadcast infrastructure, as it must be within reach of the 3G-SDI output signals from your source/s.
Site Requirements:
Dedicated power outlets for each encoder.
Stable Ethernet connectivity.
The Spiideo encoder must be installed in a controlled environment protected from direct exposure to rain, snow, or extreme dust.
Operating Temperature: 0°C to +40°C
Survival Temperature: -40°C to +80°C (Non-operational)
Relative Humidity: Up to 85% RH, non-condensing
Step 2: Connecting Data and Video
Once your encoders are positioned, establish your network and video feeds.
Ethernet Connection: Connect a standard RJ45 Ethernet cable to the encoder. Ensure your network provides at least 15 Mbps of dedicated upload bandwidth per encoder.
SDI Video Input: Connect your 3G-SDI cable to the encoder input.
Fixed Mapping: Each encoder is hard-coded to a specific scene and camera angle. It cannot be swapped between different venues or angles once configured.
Angle Matching: If you are using 2–4 encoders for a single scene, ensure you plug the correct camera feed (e.g., "High Center") into the encoder assigned to that specific ingestion angle in the Spiideo UI.
Step 3: Powering On
Connect the 3G-SDI signal first, then connect the power. If the encoder is powered on before the SDI signal is present, you may need to power cycle the unit (unplug and replug) to successfully "handshake" with the video source.
Once you've completed the setup, it should look similar to this.
Step 4: Locating your External Source in Spiideo Replay
Because your encoder is pre-configured for your specific scene before shipping, no manual setup is required. Simply plug in your external source and start recording, and the feed will automatically integrate with your Spiideo system.
Select your scene and scroll down to view its attached external sources.
Understand the LED Codes on your Spiideo Encoder
Three front-facing LEDs on the Spiideo Encoder display the device's status and important system alerts.
There are three LED lights to keep an eye on:
Power
Solid blue: The device is powered on.
Solid red: The device is receiving power, but the power supply is not in the correct state. Unplug the power for 5 seconds.
Source
Solid blue: A supported video resolution is detected (the LED will remain solid blue if the content is HDCP protected, though such content will not be encoded or streamed.)
Solid red: A source with an unsupported resolution is connected.
Stream
Solid blue: An output is turned on and encoding to the configured destination.
Flashing blue: An output is attempting to connect to the configured destination.
Solid red: An output is enabled but not encoding to the configured destination. The cause is either a connection issue or that the video source is not valid/connected.
Flashing red: An output tried to connect to a destination but was unable to.
Set Up Your Third-Party Encoder and External Source
Once you've confirmed that your encoder/s and external source/s meet the requirements, you need to ensure they are correctly configured to ensure that footage reaches Spiideo.
Start by logging into Spiideo Replay and granting recording access to your Spiideo Scene.
Add an External Source to Spiideo Replay
Before you add your external source, please ensure that:
You are an admin on the account.
The scene is owned by the account.
To add an external source:
Click on the scene you want to add the camera to.
Click '+ Add external source.'
Click 'Add'.
Once the external camera is added, you'll see it listed under 'Source'.
Configure Your SRT Address
Once you have added the external source in Spiideo, you will receive the configuration details required to point your encoder’s SRT stream to Spiideo. These details need to be entered into your streaming encoder software. There isn't a default software as it depends on the encoder that you are using.
To retrieve this information:
Click '︙' next to the external sources' name.
Click 'Settings'.
The details you can find in Spiideo are:
Server: The server specifies the destination for the SRT stream. It is typically a public IP address or a DNS-resolvable hostname where the receiver is actively listening.
SRT URL: The SRT URL is a dynamic configuration string (e.g.,
srt://<host>:<port>?streamid=<id>) that bundles the network address with specific handshake parameters, such as the Stream ID, to ensure a secure and reliable point-to-point connection across varying network conditions.RTMP URL: The RTMP URL is a variable connection string (e.g.,
rtmp://<host>/<app>/<stream-key>) that identifies the target server and application path, using a unique stream key to authenticate and route the video data to a specific destination.
If you need a port or stream ID, you'll be able to locate these in the SRT/RTMP URLs.
Once you've entered the required information into your encoder software, it could look something similar to the above.
Set Up your Replay PRO Workstation
Setup options vary based on your specific sport and the number of replay operators involved. This article outlines the various use cases and how to configure each workstation.
Generic Set Up Option A: One Replay Operator & One In-game Referee or Official
Location: This setup is ideally located on the sideline in proximity to the field/rink/court.
Users: One replay operator and one in-game referee/official.
Workflow: The replay operator is the one who actively tags important events during the game and prepares replay clips for the referee to review. In the event of a review, the referee/official will go over to the dedicated screen and watch the replay clip.
Radio communication needs to be solved through a third-party supplier.
MacBook Pro
What do you need?
A laptop charger to keep your laptop powered on.
USB-C to Ethernet adapter for a wired network connection.
An Ethernet cable for a wired network connection.
An external monitor that is compatible with a MacBook Pro.
120 Hz refresh rate
Minimum 1920x1080 resolution
An HDMI or USB-C cable for screen mirroring.
How to set up your workstation:
Connect your MacBook Pro to power.
Connect the MacBook Pro to a network using the USB-C to Ethernet adapter.
Run a network speed test here and ensure that:
Your upload speed is at least 25/Mbps.
Your download speed is at least 10/Mbps.
Connect your MacBook Pro to an external monitor using HDMI or USB-C.
If desired, connect a mouse to use with the external monitor.
Mac Mini
What do you need?
A Mac mini.
Two external monitors that are compatible with a Mac mini.
120 Hz refresh rate
Minimum 1920x1080 resolution
USB-C cable to connect to the monitor.
An Ethernet cable for a wired network connection
An HDMI or USB-C cable for screen mirroring.
How to set up your workstation:
Connect your Mac mini to power.
Connect your Mac mini to a network via Ethernet.
Run a network speed test here and ensure that:
The upload speed is at least 25/Mbps.
The download speed is at least 10/Mbps.
Connect your Mac Mini to a monitor using HDMI or USB-C.
Connect your Mac Mini to an external monitor using HDMI or USB-C.
If desired, connect an additional mouse to use with the external monitor.
Generic Set Up Option B: One In-game Referee or Official
Location: This setup is ideally located on the sideline in proximity to the field/rink/court.
User: One replay operator or one in-game referee/official.
Workflow: In the event of a review, the referee/official will go over to the replay station, create the replay clip, and review it.
MacBook PRO
What do you need?
A MacBook Pro.
A laptop charger to keep your laptop powered on.
USB-C to Ethernet adapter for a wired network connection.
An Ethernet cable for a wired network connection.
An external monitor that is compatible with a MacBook Pro.
120 Hz refresh rate
Minimum 1920x1080 resolution
An HDMI or USB-C cable for screen mirroring.
How to set up your workstation:
Connect your MacBook Pro to power.
Connect the MacBook Pro to a network using the USB-C to Ethernet adapter.
Run a network speed test here and ensure that:
The upload speed is at least 25/Mbps.
The download speed is at least 10/Mbps.
iPad Pro
What do you need?
An iPad Pro.
A connection dock, such as this one, for power and a network.
A USB-C cable to connect your iPad Pro to the connection dock.
An Ethernet cable for a wired network connection.
How to set up your workstation:
Connect your connection dock to power.
Connect your iPad to the connection dock using a USB-C cable.
Connect the connection dock to a network using an Ethernet cable.
Run a network speed test here and ensure that:
The upload speed is at least 25/Mbps.
The download speed is at least 10/Mbps.
American Football Setup
Location: This setup is located in a dedicated replay booth at the venue. It's not in direct proximity to the sideline.
User: One replay operator, one official and one communicator.
Workflow:
The replay operator actively tags important events during the game and prepares replay clips for the official to review.
The official reviews potential situations in replay and decides if the game should be stopped and go to review.
The communicator watches the game and provides input to the replay operator and official. The communicator is also responsible for communication with the broadcasting team and the official on the field.
Radio communication needs to be solved through a third-party supplier.
MacBook Pro
What do you need?
Two MacBook Pros.
Two laptop chargers to keep your MacBooks powered on.
Two USB-C to Ethernet adapters for wired network connections.
Two Ethernet cables for wired network connections.
An external monitor that is compatible with a MacBook Pro.
120 Hz refresh rate
Minimum 1920x1080 resolution
An HDMI or USB-C cable for screen mirroring.
How to set up your workstation:
Connect the MacBook Pros to power.
Connect the MacBook Pros to a network using the USB-C to Ethernet adapter.
Run a network speed test here on both MacBook Pros to ensure that:
The upload speed is at least 25/Mbps per device.
The download speed is at least 10/Mb per device.
Connect the official MacBook Pro to an external monitor using HDMI or USB-C.
If desired, connect a mouse to use with the external monitor.
Mac Mini
What do you need?
Two Mac minis.
Two USB-C cables to connect the monitors to the Mac minis.
Two Ethernet cables for a wired network connection.
Two external monitors that are compatible with a Mac mini.
120 Hz refresh rate
Minimum 1920x1080 resolution
An HDMI or USB-C cable for screen mirroring.
How to set up your workstations:
Connect the Mac minis to power.
Connect the Mac minis to the replay operators' and officials' monitors.
Connect the Mac minis to a network via Ethernet.
Run a network speed test here on both Mac minis to ensure that:
The upload speed is at least 25/Mbps per device.
The download speed is at least 10/Mb per device.
Connect the officials' Mac mini to the communicator's monitor using an HDMI or USB-C cable.
If desired, connect a mouse to use with the monitor.
Pre-Game Operations
Learn about the recommended pre-game checks for a successful Spiideo Replay operation, as well as how to schedule your recording into a league or competition.
Scheduling Your Pre-Game Test & Gameday Recordings
We recommend running a test recording about three hours before kick-off, puck drop, tip-off, or any other game start. A short test recording of around 10-15 minutes should be enough to stress test your setup, verify that camera angles are correctly named, and that your controls are working as expected.
Schedule your Test Recording
To schedule your recording:
On the 'Recordings' tab, click '+ New'.
Enter a recording title.
Click the dropdown menu option under 'Scene' and select the scene you want to record from. If you have access to a larger number of scenes, you can use the search bar to more quickly locate your scene.
Select the sport that you'll be recording.
To continue:
Click ‘Instant Download Settings’ and choose whether you want the predefined download to start automatically.*
Choose how you'd like to store your recording.
Select to what group/s, if any, that you'd like to share the recording with.*
Select to what user/s, if any, that you'd like to share the recording with.*
Click 'Privacy Settings' and choose whether people you’ve shared the recording with can tag it.*
Click 'Start recording'.
* Not required
Test the Spiideo Replay PRO Features
Once you test recording is up and running, it's time to stress test your replay setup.
Video Player Controls
Start by testing out the video player controls.
Click '1x' to change the playback speed.
Click the button with the backward arrow and ‘2’, '5' or '10' to rewind 2, 5 or 10 seconds.
Click '◀I' to rewind frame by frame.
Click '►' to play. Click 'II' to pause.
Click 'I►' to advance frame by frame.
Click the button with the forward arrow and ‘2’, '5' or '10' to rewind 2, 5 or 10 seconds.
Click the speaker button to control the sound.
Click and drag the scrubber to rewind / advance.
Viewing Modes & Layout Controls
Verify that all camera names correspond to the correct angle, that the streaming quality looks good to go, and that there are no signs of frame drops. Try viewing more than one camera angle at once, as well as switching angles.
Click the number of the corresponding angle to change the view.
Click 'Split screen' to divide the screen into two sections with two adjustable angles.
Click 'Left focus' to increase the size of the left view and decrease the size of the right side.
Click 'Swap' to swap the two angles around.
Click 'Picture-in-picture' to add a third angle as an overlay in the video player.
Use your device's mouse to tilt, pan, and zoom.
Click the three-lined settings icon to adjust:
Camera angle.
Aspect ration
Size
Position
Try creating and reviewing a replay, creating a loop, and a point of interest (POI).
To create a replay:
Click 'Replay'.
Choose a category.*
Add a note to add detail to the replay.*
* Not required
Create a point of interest for instances that you may want to review but not necessarily replay.
To create a point of interest:
Click 'POI'.
Click on the star icon in the scrubber to view the point of interest.
Choose a category.*
Add a note to add detail to the point of interest.*
* Not required
Check your event log list and ensure that all tags are there. The events can be sorted into 'All', 'Replays', or 'POIs'.
Open the event log list by clicking the list icon located in the bottom right.
Schedule Your Gameday Recording
Once you've confirmed that everything is working as expected, you can go ahead and schedule the actual game recording. We recommend scheduling the recording to start 30 minutes before official game time.
Depending on how your account is set up, you can schedule your gameday recording via a classic league or via a competition. If you are unsure which one to use, please contact your customer success manager.
Schedule via Spiideo Classic Leagues
To schedule a recording:
Click 'Leagues' in the left side menu.
Click 'Calendar'.
Click 'Schedule a new recording'.
Enter a title.
Select the scene you want to record from. If you have access to a larger number of scenes, you can use the search bar to more quickly locate your scene.
Select the sport that you'll be recording.
To continue:
Select the date and time that you want to record. Here you can choose:
The year.
The month.
The date.
The start and end time. This can be entered either by using the preset start times or by typing one in manually.
Select the league that you want to schedule the recording into.
Toggle 'Keep local copy' if you want a copy of the recording in your club or organization's account.
Click 'Schedule recording'.
Schedule via Spiideo Competitions
Depending on your scene configuration and how your competition is set up, you can schedule a recording into an existing fixture or to a new fixture. Scheduling a fixture can only be done if you have an available scene in Spiideo consisting of either Spiideo cameras, external sources, or both.
To an Existing Fixture
Option 1: Click '+New' followed by 'New recording'.
Option 2: Click the camera icon with a plus sign in the middle.
The only difference is that the '+New' button lets you schedule a recording for any fixture, while the 'camera icon' schedules it specifically for the fixture you selected.
To continue:
Select your fixture.*
Select the scene you want to record from.
Select how many minutes and hours before the match starts you want the recording to begin.
Choose how long the recording should run once the match starts.
Toggle 'Keep local copy' if you want a copy of the recording on your Spiideo Perform account.
Click 'Create'.
* If applicable
To a New Fixture
If your competition setup requires that you create the fixture, the workflow is similar but involves a few extra steps.
To record from a Spiideo scene to a new fixture:
Click '+ New'.
Click 'New recording'.
Click '+ New Fixture'.
Select the date and start time of the match.
Select the home and away team. If you have a lot of available teams, use the search bar for efficiency.
Select the stage.
Select the round.
Select how many minutes and hours before the match starts you want the recording to begin.
Choose how long the recording should run once the match starts.
Toggle 'Keep local copy' if you want a copy of the recording on your Spiideo Perform account.
Click 'Create'.
In-Game Operations
Once the recording begins, it is time to get down to business and start using the Replay features for any moment that needs to be reviewed. If you haven't started the recording yet, click here to learn how to schedule one.
During the recording, we recommend that you regularly keep an eye on the camera image, camera, and network status to ensure a smooth recording.
To view the recording from a competition, click the 'View recording' icon.
To view a recording from a league head to the 'Classic Leagues' tab and click on the recording you want to view.
Video Player Controls
Start by testing out the video player controls.
Click '1x' to change the playback speed.
Click the button with the backward arrow and ‘2’, '5' or '10' to rewind 2, 5 or 10 seconds.
Click '◀I' to rewind frame by frame.
Click '►' to play. Click 'II' to pause.
Click 'I►' to advance frame by frame.
Click the button with the forward arrow and ‘2’, '5' or '10' to rewind 2, 5 or 10 seconds.
Click the speaker button to control the sound.
Click and drag the scrubber to rewind / advance.
Viewing & Layout Controls
Adjust the viewing modes and their layout to make sure you're viewing the footage from the perfect angle.
Click the number of the corresponding angle to change the view.
Click 'Split screen' to divide the screen into two sections with two adjustable angles.
Click 'Left focus' to increase the size of the left view and decrease the size of the right side.
Click 'Swap' to swap the two angles around.
Click 'Picture-in-picture' to add a third angle as an overlay in the video player.
Use your device's mouse to tilt, pan, and zoom.
Click the three-lined settings icon to adjust:
Camera angle.
Aspect ration
Size
Position
Create a Replay, Loop, and Point of Interest (POI)
To create a replay:
Click 'Replay'.
Choose a category.*
Add a note to add detail to the replay.*
* Not required
Create a point of interest for instances that you may want to review but not necessarily replay.
To create a loop:
Click 'Loop'.
Click and drag the left and right end lines of the loop to adjust the start and end time.
Click '►' to play the loop.
Check your event log list and ensure that all tags are there. The events can be sorted into 'All', 'Replays', or 'POIs'.
To create a point of interest:
Click 'POI'.
Click on the star icon in the scrubber to view the point of interest.
Choose a category.*
Add a note to add detail to the point of interest.*
* Not required
Check your event log list and ensure that all tags are there. The events can be sorted into 'All', 'Replays', or 'POIs'.
Open the event log list by clicking the list icon located in the bottom right.
Extend the Recording Duration
If your recording has already started, but you've just found out the game is delayed, you can extend the recording end-time. Please keep in mind that a recording can be at most 7 hours long and that in some cases, starting a new recording is a better option than extending the current one.
Extend the Recording in Spiideo Competitions
To extend a recording in Spiideo Competitions:
Click the 'Extend recording' icon.
Click the drop-down menu and select how many hours you'd like to extend the recording by. On the right of the number of hours, you'll see the updated end time of the recording.
Extend the Recording in Spiideo Classic Leagues
To extend a recording:
In the 'Leagues' tab, click 'Calendar'.
Click on the recording you want to extend.
Click 'Edit recording'.
Click the date & time and either use your device's keyboard or the drop-down menu to set a new end-time.
Click 'Save'
End an Ongoing Recording
When the game you are recording has ended, you can go ahead and manually end the recording.
End an Ongoing Recording in Spiideo Competitions
To end a recording in Spiideo Competitions:
Click 'Open fixture details'.
Click '︙' followed by 'Stop recording'.
Click 'Stop recording'.
End an Ongoing Recording in Classic Leagues
To end a recording in Spiideo Classic Leagues:
In the classic leagues overview, click 'Stop recording'.
Click 'Stop recording' again.
Post-Game Operations
Learn more about uploading your recording to a competition or classic league.
Upload a Gameday Recording
Depending on how your account is set up, you can upload your gameday recording via a classic league or via a competition. If you are unsure which one to use, please contact your customer success manager.
Upload to a Classic League
To upload a recording to a classic league:
In the 'Leagues' tab, click 'Upload'.
Title the recording
Choose the time and date that the match took place (local to the match location).
Select the League you wish to share the recording with.
Toggle on 'Keep local copy' if you wish to automatically share the recording to your Recordings tab.
Upload to a Competition
Depending on how your competition is set up, you can schedule a recording into an existing fixture or to a new fixture. If you are unsure, please contact your customer success manager for more information.
To an Existing Fixture
To upload your gameday recording to a competition for an existing fixture:
Click '+ New'.
Click 'New upload'.
Click 'Select fixture' followed by '+New Fixture'.
Select your fixture.
Toggle 'Keep local copy' if you want a copy of the recording on your Spiideo Perform account.
Click 'Select files' and select the recording you want to upload.
Click 'Upload' and wait for the recording to finish processing.
Click 'Done'.
A New Fixture
If your competition setup requires that you create the fixture, the workflow is similar but involves a few extra steps.
To upload your gameday recording to a competition as a new fixture:
Click '+ New'.
Click 'New upload'.
Click 'Select fixture' followed by '+New Fixture'.
Select the date and start time of the match.
Select the home and away team. If you have a lot of available teams, use the search bar for efficiency.
Select the stage.
Select the round.
To continue:
Toggle 'Keep local copy' if you want a copy of the recording on your Spiideo Perform account.
Click 'Upload' and wait for the recording to finish processing.
Click 'Done'.
Troubleshooting
No Camera Feed
Spiideo Camera
A loss of camera feed is usually caused by one of the following reasons.
Offline Camera/s:
If your cameras are offline, please click here and follow the suggested steps.
Power issue on site:
Confirm that the switch is supplying power to the camera.
Verify that the cables between the switch and the cameras are not broken or unplugged.
Verify that your cameras are receiving a sufficient amount of power. More information on that can be found here.
Network instability:
Ensure that your device is connected to the network via an Ethernet cable.
Run a network test via https://www.speedtest.net/ and confirm that your device has sufficient upload as well as download speeds. Download speed per device should be at least 10Mbit/s per angle that you are broadcasting.
External Source
Requirements have not been met:
Ensure that the requirements listed at the top of this manual are met.
Recording hasn't been manually started on the external source:
Start a recording on the external source.
The incorrect encoder is connected to the external source:
Visit your encoder software and ensure that the details match the details provided in Spiideo Replay PRO.
Dropped Frames
Dropped frames are usually caused by one of the following reasons.
Network congestion:
Reduce the traffic on the network. Ideally, the cameras should be on a dedicated network.
Run a speed test on the scene to ensure that the speeds are at least 15 Mbps per camera.
Low bandwidth:
Ensure that the bandwidth being provided to the cameras from the network is fast enough.
Browser issue:
Refresh your browser.
Ensure that you are using the latest version of Chrome.
Playback Issues
On one device
Playback issues on your device only are usually caused by one of the following reasons.
Browser issue:
Refresh your browser.
Ensure that you are using the latest version of Chrome.
Insufficient download speeds:
Ensure that your device is connected to the network via an Ethernet cable.
Run a network test via https://www.speedtest.net/ and confirm that your device has sufficient upload as well as download speeds.
On all devices
Please reach out to Spiideo support.
Contact Spiideo Support
For general Spiideo support, use the live chat function available in the bottom right corner of Spiideo Replay.
