Make sure you can check off all of these points that apply to your setup, before using the Portable SmartCam. This is in order to ensure you have a smooth use experience each time
Contents
Before Heading to the Field
Getting to the Field
Spiideo App Configuration
Before Heading to the Field
Have you conducted a practice 'Dry Run'?
Conduct a practice recording using this article in order to learn how to use the Portable SmartCam ahead of your first major recording
Has the battery been fully charged?
Battery has a 5 hour charging time
Red light on charger indicates charging
Green/Blue light on charger indicates battery full
Have you created your Spiideo account and been added to the team?
Create your account here
Ask team admin to add you to the team account
Have you downloaded the Spiideo App on your Apple device?
Install the Spiideo App here
Do you have recording access for the Portable SmartCam?
Learn how to grant recording access here
Have you purchased a compatible stand?
Read our guide on compatible stands here
Getting to the field
Have you placed the stand and mounted the camera?
Stand should be 3-5 meters from the sideline
Stand should be in line with half-way line
Wait until fully connected in app to elevate the camera
Sunlight ☀️ = recommended to place like the above picture
A diagram to mounting the camera with the quick release can be found in our main guide here
Plug the blue cable into the socket on the case and the side of the camera
Switch the power on and allow the router time to boot up
The LEDs on the camera unit will turn on once the router and camera are connected (seen under Spiideo App Configuration)
Spiideo App Configuration
Have you connected the camera, router and network via your connection type
Open the Spiideo App, make sure it is up to date and location services are turned on (check by going settings > Spiideo App > Location services > Always on while using
Sign in to your account
Navigate to the Portable SmartCam setup menu on the left and begin connection
Camera and Router should connect automatically, then move on to your desired style of network connection:
Ethernet
Have you plugged the ethernet cable from your local router to the outside of the case (network socket)?
Have you configured the firewall correctly? Read here for instructions
Ethernet will automatically connect if an internet connection is present and the firewall is configured correctly
Have you tested your network speed? 15mbps is required for stable upload
WiFi
Have you configured the firewall correctly? Read guide here
Have you tested your network speed? 15mbps is required for stable upload
SIM
Have you tested the sim is working in a mobile?
Have you entered the SIM pin code if any exists?
Have you got the required sized SIM card or SIM adaptor? Check requirements here
Have you inserted the SIM and then secured the cover back on the SIM slot?
Do you still have data available?
NOTE: A 3G or slow connection will cause issues for the router and app
Hotspot
Do you have two devices? One for hotspot and one to operate the camera via the Spiideo App (REQUIRED)
Do you still have data available?
If you have an iPhone 12 or newer as the hotspot, is the Maximise Compatibility setting on? How to can be seen here
Once a network connection is made, the app should automatically connect to the Spiideo Cloud. If it does not, confirm your firewall is configured correctly and/or your connection is sufficient (at least 15mbps).
NOTE!: Please wait approximately 1 minute once connected in order to ensure:
The network connection is stable
The system can time sync with our cloud
Failure to do so can cause a failed recording
Elevate the Camera
You can now proceed to elevate the Portable SmartCam. Best practice for accurate Autofollow and safety is:
Maximum height of 6 meters
Recommended height of 5 meters
When windy, elevate to an appropriate for safety reasons
Calibrate the scene and start a new recording
Press start new recording
Calibrate the scene. A guide to this can be found here
Enter recording details and begin