All Collections
Portable SmartCam
Getting Started
Portable SmartCam: A Complete Guide
Portable SmartCam: A Complete Guide

Just received your Portable SmartCam? Read this guide to learn all about it!

Samuel Beaumont avatar
Written by Samuel Beaumont
Updated over a week ago

This article is your encyclopedia for the Portable SmartCam. It is broken up into 6 sections:

Table of Contents

📌 IMPORTANT: To mitigate any risk of issues while you are on-site, please read this article thoroughly to make sure you have everything setup correctly before starting your first recording. We also recommend conducting a practice run in the office in order to avoid any unwanted surprises!

1. What's in the case?

Summary of parts

  1. The case that you use for transporting and storing the system

  2. Spiideo Camera unit that will be mounted on the stand and elevated (find examples of stands here)

  3. Router that will provide connectivity (you can connect via Ethernet, Wifi or 4G cellular)

  4. Battery to provide power for the Camera unit (2) and Router (3)

  5. Battery charger, to be used for the Battery (4)

  6. Ethernet cable (10m/33ft) that will be used to connect the Camera unit (2) with the rest of the system that will be on the ground.

  7. The quick-release base plate (with 3/8 UNC connector), that is used to connect the Camera unit (2) to the stand/tripod you are using

ℹ️ Please mind the important safety notes when setting up the camera on a stand.

Router Lights Explained

Example Case: The above router is on and connected via WiFi. There is a 4G connection present but the router is prioritising WiFi as per the list

A. Power

  • No light = Not receiving power. Check the power switch and the power source connection.

  • Green = Power on

  • Amber = Starting up

B. WiFi

  • No light = Not connected to a WiFi network

  • Green = Connected to a WiFi network and operating normally

  • Blue = Connected to a 5G WiFi network (not currently supported)

  • Blinking green = Traffic over the network


  • Not in use

D. Modem

  • No light = Modem is not connected

  • Green = Modem has a stable connection

  • Blinking green = Modem is connecting

  • Solid yellow = Modem is on but not active

  • Blinking yellow = Data connection error. No modem connection possible

  • Blinking red = Modem is in the process of resetting

E. Signal Strength

  • No light = No 4G connection available

  • On = 4G connection present (4G connection use is dependent on presence of WiFi/Ethernet Connection)

2. Before going out to the field

Before heading to the field, you will need to do a number of things:

  • You should have practiced using the the Portable SmartCam Mk II in the office first, to make sure no surprises occur in the field

  • You should charge the battery to full before heading to the field for each use. The battery will take approximately 4-5 hours to charge. Charging is indicated by an amber light on the device, full charge is indicated by a blue/green light

  • Make sure you have created your Spiideo account and that you've been added to the team account. Create your account here

  • Make sure you have the Spiideo app downloaded on your iOS device. Install the Spiideo App here

  • Make sure you've been granted recording access for the Portable SmartCam scene. Learn how to grant recording access here

  • Make sure you have all the equipment necessary to set up the Portable SmartCam Mk II. This includes a compatible stand and the safety equipment to keep the stand in place when the camera is mounted. Read our guide on compatible stands here

3. Setting up the camera

Step 1: Prepare and Position

Position the stand 3-5 meters from the sideline, as close to the center line as possible.

Tip: Wait until camera, router and network are connected to elevate camera. You will see further down in this guide details on when and how high to elevate your Portable SmartCam.

Sunlight ☀️ = recommended to place like the above picture

Step 2: Mount and Secure

Mount the bottom part of the quick release plate (in picture) to the stand.

Attach the camera unit to the stand on top of the quick release plate. Secure the camera mounting to the stand by closing the lever on the quick release plate.

Step 3: Connect the Camera, Router and Network

Turn on the power switch inside the case. Give the router a few minutes to boot and begin to establish connection. You can see the status on the lights displayed on top of the router. The power light will be amber when it it starting and green when it is powered on.

Confirm via the Portable SmartCam option in the drop down of the Spiideo App that the camera and router have establish a connection. This can be seen on the app as this:

And on the camera itself via the LED lights. They represent this:

You are now ready to connect to your network and then the Spiideo Cloud via the following steps.

4. Connecting to Wi-Fi, 4G, or Ethernet

Once the camera is powered on and connected to the modem via the blue ethernet cable. Login to the Spiideo iOS app (iPhone/iPad), open the menu and select Portable SmartCam setup to connect.


An example of connecting via WiFi can be seen in the video below. You cannot utilize networks that have a login page (such as a hotel WiFi network). You will need to configure the firewall to allow information to pass through, the settings for which are as followed:

All connections are outbound (to the internet) and the below protocols and ports needs to be enabled in the firewall.

  • https (video upload)

  • NTP (time synchronisation:

  • TCP ports 7752- 7760, 17891 (camera management)


You can also use a fixed cable connection via Ethernet. This is done by inserting an Ethernet cable with an internet connection into the contact marked "Network" as shown in the picture below. The system automatically detects it and connects when the power is turned on. You will need to configure the firewall to allow for information to pass through, the settings for which are as followed:

All connections are outbound (to the internet) and the below protocols and ports needs to be enabled in the firewall.

  • https (video upload)

  • NTP (time synchronisation:

  • TCP ports 7752- 7760, 17891 (camera management)


If you are planning on using 4G cellular please prepare by inserting the SIM card with a data plan in the router (Notched end down and to the left, see image below). A screwdriver will be needed (preferably magnetic) to remove the cover for the SIM and will need to secured down once the SIM is inserted.

Note: You might need to insert the card into a 2FF SIM card adapter first, before injecting it into the router.

If your SIM card has a pin code, you can enter this by:

  1. Inserting the SIM as shown above

  2. Turn on the power to the Portable SmartCam and allow time for the system to boot

  3. Enter the Portable SmartCam Setup menu

  4. Go to 'Internet Settings'

  5. Applicable SIM slot (1 or 2 depending on where you inserted)

  6. Enter PIN

What data package is required to upload using 4G cellular / SIM card?

It is fair to say that 60min of recording requires 5-10 GB data volume for upload. To have total flexibility we suggest an "unlimited" package which is available at the SIM card operator of your choice.

APN Settings

If you are unable to receive a 4G signal and connect to the internet, you may need to configure your APN settings. This should be automatic most of the time but could need adjusting in situations where:

  • Using the Portable SmartCam in different country to the SIM card origin

  • Using a new SIM card for the first time

To do so, you should first confirm with your tele-carrier:

  • The APN for your SIM, specific to the country you are using the Portable Smartcam in

Once confirmed, start your Portable SmartCam until you reach Camera - Router connection. Press 'Internet Settings':

Then, select the SIM slot for your SIM card:

Here, you will see the following APN screen:

First your should try to save as Automatic. Once saved, the router will restart so allow time for this. If you are still unable to connect to a network, enter your SIM APN in the 'Custom APN' field and save settings.

If you are still unsuccessful, please reach out to support.


Connecting to a network via Mobile Hotspot requires two devices. One to provide the hotspot connected and the second to use the Spiideo App (Note: the hotspot device does not need to be an iPhone). Follow the onscreen instructions in the Spiideo App after enabling the mobile hotspot to connect. Please ensure your mobile connection is 4G.

💁 Note: When connecting the camera to the internet with mobile hotspot option, a second phone is required to get the best experience.

Possible setup:

  • One phone for sharing its internet connection via hotspot

  • A second device to start the recording and control it with the Spiideo App

  • If your hotspot device is an iPhone 12 or newer, you will need to enable 'Maximise Compatibility' in your personal hotspot settings in order to connect:


  • Green flashing light = Camera is powered on and ready for you to connect it to the Spiideo cloud

  • Green solid light = Camera is connected and ready to start a recording

  • Red solid = Recording in progress

Attention: You should now elevate your Portable SmartCam to the desired height:
Maximum - 7 meters
Recommended - 5 meters

In windy conditions - where appropriate for safety reasons

NOTE!: Please wait approximately 1 minute once connected in order to ensure:

  1. The network connection is stable

  2. The system can time sync with our cloud

Failure to do so can cause a failed recording

5. Calibrate the field

You start a recording with Spiideo Portable Smartcam by pressing "New recording" in the iOS app and select the corresponding scene. The first time you use the system at a new field or if you have moved it around you need to calibrate it before starting the recording.

This is done to inform the system about the layout and size of the playing field. The calibration is done by pressing the "Setup Camera" button, see pictures below. Here you also select what type of field you are making the recording on.

Note: If it instead says "Camera offline" this means that the camera is not visible to the Spiideo system (it takes usually 1-2 minutes after power-up before it appears)

When the setup process starts it will take 1-2 minutes before you get to the next part (setting the size of the field). In the final step of the calibration, you set all four corners to the corners of the field, as shown below.

Once the calibration is done, you can finish entering the details for your recording and begin!

6. Viewing your first recording

Watching recordings with the Portable SmartCam is the same as any other camera system in Spiideo.

Below are some resources to help you view, share, tag, and edit recordings:

For any further questions, you can read our Portable SmartCam FAQ. If you still have questions, you can contact our team via the support widget (bottom right) and send us a message.

Did this answer your question?